The study "CRM in Practice: User Satisfaction, Benefits & Prospects" examines every two years how satisfied users are in their daily dealings with their CRM solution and the service of the providers. Does the CRM solution support the intensification of customer relations? Are the tools provided by the CRM solution oriented towards the needs of the market? How are CRM use and market developing?
CRM solution providers can support the study by inviting their customers to complete the online questionnaire. If there is a sufficient number of ratings for a CRM solution (measured by the size of the installed base, cf. rules of participation), the solution will be identified in the study report and the provider will receive the satisfaction profile of its solution free of charge for internal purposes.
Who knows better about the highlights and the potential for improvement of your solution than your customers? Use the feedback from the study to continuously improve your software product and services!
Use the results and graphics of the Trovarit study "CRM in Practice - User Satisfaction, Benefits & Prospects" for your advertising, press releases and presentations. You can acquire the exploitation rights for print and/or online publications at favourable conditions.
