The service sector in Germany is the largest and fastest growing economic sector, which - depending on the definition - comprises up to 300,000 individual companies, partnerships and corporations. The largest project service providers include real estate services, planning offices and consulting firms.
One of the challenges the industry is faced with is the scarcity of human resources, which is becoming apparent as a result of the demographic trend combined with global competition for highly qualified professionals. This is particularly important because the industry lives primarily from the knowledge of its employees and less from structured work processes. In addition, customers' expectations of service and flexibility are constantly growing. The industry's strong project character and the enormous demand for flexibility also reflect the requirements for software solutions.